Shutter questions, answered straight.

A free home survey usually takes 30–60 minutes depending on how many windows you are considering. We measure, talk through style options with you, and follow up with a clear written quote — no obligation to proceed.

Once you approve the order and finish, we send the measurements to our supplier for manufacture. Lead times vary by range and time of year — we confirm the current lead time in your written quote so there are no surprises.

Yes. Every installation is carried out by our own team. We measure, we fit, and we come back if anything needs adjusting after installation.

It depends what matters to you. Shutters give the cleanest architectural finish, the best long-term durability, and precise light and privacy control. Curtains stay warmer and softer; blinds tend to be the cheapest short-term option. We are happy to talk honestly about the trade-offs at survey.

Living rooms and bedrooms usually work well in painted timber. Bathrooms, kitchens and coastal homes benefit from composite or ABS ranges, which handle moisture better. We confirm the right material for each room during your survey.

A closed shutter creates a still air layer at the window, which helps reduce draughts and moderate temperatures. We do not quote specific energy-saving percentages — the honest answer depends on your existing glazing.

Yes. Bay windows are one of the strongest reasons to choose shutters, and we regularly template arched, angled and shaped openings that off-the-shelf products cannot fit.

We cover Ipswich, Kesgrave, Woodbridge, Felixstowe, Stowmarket, Bury St Edmunds, Sudbury and most of the rest of Suffolk, plus the north Essex border around Colchester and Manningtree. If you are on the edge of our range, please still ask — we will tell you honestly if it works.

Almost certainly if you are within about 30 miles of Ipswich. We are a local Ipswich shutter company rather than a national fitter, so a search for shutters near you in Suffolk or the north Essex border usually lands inside our survey area. Send your postcode and we will confirm the same day.

Every price is based on your actual openings — size, shape, style and range all change the figure, so a per-window headline price would be misleading. We measure at the free survey and send one clear written quote, usually within 24 hours, with no pressure to proceed.

Most louvred shutter styles can be specified with or without a mid-rail. On tall windows we usually recommend one for rigidity and split control; on smaller windows it is a purely aesthetic choice.

Common louvre sizes are 47mm, 63mm, 76mm and 89mm. Smaller louvres suit small windows and traditional properties; larger louvres let in more light and suit modern rooms. We recommend a size at survey.

Yes — we offer a wide range of standard whites and neutrals, popular stains for timber ranges, and colour-matching to a specific RAL reference on selected ranges. Samples are available before you order.

No. Home surveys and quotations are free and no-obligation across our whole service area.

We are a local installer rather than a showroom-based retailer. Samples of colours and louvre sizes are brought to you at survey so you can compare them against the light in your own rooms.